Privacy Policy
How Cruise Titans INC collects, uses, stores and protects personal information submitted through cruisereservationbooking.com and in the course of providing travel services.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices available to you. It applies to this website and to enquiries and bookings handled by our travel advisors.
1. Who we are
The data controller responsible for your personal information is Cruise Titans INC, 4625 West Nevso Dr., Ste 2 & 3, Las Vegas, NV 89103, USA, trading as Cruise Reservation Booking. You can contact us about privacy matters at info@cruisereservationbooking.com.
2. Information we collect
We only collect what we need to answer your enquiry and provide the service you request.
- Information you give us directly. Your name, email address, telephone number, preferred contact method, travel preferences, destination interests, travel dates, number and ages of travellers, stateroom or room preferences, accessibility or dietary requirements, and the content of any message you send us.
- Booking information. If you choose to book, we collect the details needed to complete the reservation, such as traveller names as they appear on identification, date of birth, contact details, and where the supplier requires it, document information. We will tell you clearly what is required and how to send it safely. Please never send this information through the website enquiry form.
- Technical and usage information. Standard server log information such as your IP address, browser type, device type, referring page and the pages you visit. This is used for security, fault diagnosis and to understand how the site is used.
- Communication records. A record of emails, form submissions and call notes relating to your enquiry, so that colleagues can assist you consistently.
3. Why we use your information
- To respond to your enquiry, provide advice and prepare written proposals.
- To research, arrange and administer travel reservations you ask us to make.
- To communicate with you about your trip, including changes and documents.
- To meet legal, accounting, tax and regulatory obligations.
- To detect and prevent fraud, spam and misuse of our website and services.
- To send marketing communications, but only where you have given us permission, and only until you withdraw it.
4. Legal bases
Where applicable law requires us to identify a legal basis, we rely on: performance of a contract or steps taken at your request before entering a contract; our legitimate interests in operating and protecting our business; your consent, where you have given it (for example for optional marketing); and compliance with legal obligations.
5. Who we share information with
We do not sell, rent or trade personal information. We share it only where necessary:
- Travel suppliers such as airlines, cruise lines, hotels, resorts, transfer providers and tour operators, so that your reservation can be made and administered.
- Service providers who support our operations, such as email and hosting providers, IT support and accounting services, acting under appropriate confidentiality obligations.
- Professional advisers and authorities where required by law, by court order, or to establish, exercise or defend legal claims.
6. Cookies and similar technologies
This website is intentionally lightweight. It uses no advertising trackers and no behavioural profiling cookies. Any cookies or similar storage used are strictly necessary for the site to function, for security (for example limiting repeated spam submissions) or for anonymous performance measurement. Because we do not use advertising or cross-site tracking cookies, no cookie consent banner is presented. You can block or delete cookies in your browser settings at any time; the enquiry form will continue to work.
7. Advertising and analytics
If we advertise our services on third-party platforms, those platforms may set their own cookies or identifiers when you interact with an advertisement. We do not pass your enquiry details to advertising platforms for profiling, and we do not use your travel preferences to build advertising audiences. Any third-party platform's use of information is governed by that platform's own privacy policy.
8. How long we keep information
Enquiries that do not result in a booking are normally kept for up to 24 months so that we can help you if you return. Booking records are kept for as long as required to provide the service and then for the period required by tax, accounting and legal rules. Marketing consent records are kept until you withdraw consent. Server logs are kept for a limited period for security and diagnostic purposes.
9. Security
We use appropriate technical and organisational measures to protect personal information, including encrypted transmission of form submissions, restricted access on a need-to-know basis, and secure handling of payment information through suppliers' own payment systems. No method of transmission or storage is completely secure, but we work to protect your information and we investigate any suspected incident promptly.
10. Your rights
Depending on where you live, you may have the right to:
- request access to the personal information we hold about you;
- ask us to correct information that is inaccurate or incomplete;
- ask us to delete information that we no longer need;
- ask us to restrict or object to certain processing;
- withdraw consent to marketing at any time;
- request a portable copy of information you provided to us;
- not be discriminated against for exercising your privacy rights.
To exercise any of these rights, email info@cruisereservationbooking.com. We may ask you to verify your identity before actioning a request, and we will respond within the timeframe required by applicable law.
11. California residents
If you are a California resident, you may have additional rights under California privacy law, including the right to know what categories of personal information we collect and how we use and disclose it, the right to request deletion, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under California law. To make a request, email info@cruisereservationbooking.com.
12. Children's privacy
Our services are marketed to adults. We do not knowingly collect personal information from children under 13 through this website. Traveller information for children is collected from the responsible adult making the booking. If you believe a child has provided information to us, contact us and we will delete it.
13. International transfers
We are based in the United States and primarily process information in the United States. Where a travel supplier or service provider processes information in another country, we take reasonable steps to ensure appropriate safeguards are in place.
14. Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of the page shows when it was last revised, and material changes will be reflected on this page.
15. Contact us
Questions about this policy or your personal information can be sent to:
Cruise Titans INC
4625 West Nevso Dr., Ste 2 & 3, Las Vegas, NV 89103, USA
Email: info@cruisereservationbooking.com